Please read the following terms carefully before adding items to your shopping basket and/or purchasing items.
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Once your order has been placed, you will see the shipping total as $0.00. Please note that all shipping charges will be added during the invoicing process, NOT the ordering process. To see our shipping rates, please visit our Frequently Asked Questions page.
All of the prices, contents and specifications on BIKEBIZ - Motorcycle Accessories are correct as to the best of our knowledge and are subject to change without notice. We take no responsibility for any errors in listings, specifications, part numbers, prices and model applications. We reserve the right to change specifications, product descriptions, pricing and applications at any time without further obligation. The unauthorised reproduction of any material from our catalogue or website is forbidden without prior permission.
Although we keep thousands of items in stock at any one time we cannot guarantee the same of our suppliers. We may sometimes experience delays that are out of our control due to nil stock, back orders, shipping delays etc. If an item is to be delayed for any period of time what so ever you will be notified immediately, either by email or phone call and advised of the estimated time of delivery.
All orders outside Australia can only be paid by bank draft in Australian funds (only) or a direct wire transfer to our bank. The postage costs of goods must be added to the order total after contacting us. Please contact us via e-mail (webshop [at] bikebiz.com.au) to inquire about placing an order or any questions you may have.
Shipping methods include Express Post, Courier and Regular Post. Our courier service is fast, reliable, cost-effective and offers a full tracking facility for your goods. The cost for our courier service is normally similar or less than Australia Post's Regular mail service.
Expect most deliveries in 2 - 4 working days from the original purchase date. You will be notified of any shipping delays by email or phone. Express Post and courier deliveries also have an option for tracking parcels, which you can track through your local post office or applicable courier service.
All you have to do is enter your credit card number and expiry date as well as security number (if applicable) at the checkout. All information is entered through a secure server and is not kept on file by BIKEBIZ - Motorcycle Accessories
Also an option for those without a credit card. We prefer bank cheques or money orders although personal cheques will be accepted but will incur a clearance time of up to 3 -5 working days. Do not send the cheque/money order until we have contacted you.
Another option if you don't have a credit card. After you submit your order, we will contact you and give you the total cost of the purchase (goods + freight) and our bank details. Do not direct deposit until we have contacted you.
You can check the status of your order via email or by calling us on 1300 250 450. Please include your full name and phone number with all enquiries.
Please send all returns to BIKEBIZ - Motorcycle Accessories within 14 days of receipt of product. Please call or email prior to return for an approval. All goods must be sent by registered post only. BIKEBIZ - Motorcycle Accessories is not responsible for products lost during return shipping. No restocking fees will be charged on items to be exchanged for a different size or colour. A 10% restocking fee will apply to all returns. The items must be in original packaging and condition as well as including a copy of your original invoice. There will be no returns on electrical, discounted or discontinued products.
Forward returns to the following address:
All warranty claims are processed through each individual products manufacturer and is subject to their policies and approval. As specified above all returns must be accompanied by an approval number and returned to the above address.